PRE ORDER INSTRUCTIONS :
1) Sign up and register your information.
2) After you register, let us know - email or call - what bike you'd like to pre-order. We will send you a pre order email, simply fill out the questions and reply.
#1: What Model? #2: What Color? #3: Which Handlebar? (if offered)
3) We will send you a purchase order email to complete the purchase.
We are here to help: ION Customer Service Live Operators:
Monday - Friday 10AM - 3PM Pacific Time USA, Call: 714.610.7320
BIKE PRODUCTION & SHIPPING SCHEDULES:
CURRENT ARRIVAL DATE
EZ Rider Step Thru : Late Fall 2019
Classic Step Thru: Late Fall 2019
Thank you for your interest in ION Electric Bicycles!!
With the overwhelming response to the newly arriving bikes, we expect in stock supplies will go fast.
Currently full production is underway, but for at least the foreseeable future, there will be longer delivery dates to satisfy demands.
We are making Pre-Orders Available - Order Now to Get Your Bike Before Late Fall.
Available for Pre-Order are:
1) ION Dually Electric Dual Motor (All Wheel Drive) Fat Tire Mountain Bike
2) ION Trail Scout Electric Fat Tire Mountain Bike
3) ION EZ Rider Electric Fat Tire Beach Cruiser
ION Electric Bicycles Pre-Orders are handled exactly as our standard online sale with the exception of delivery date.
A pre-order is a fully paid purchase on a bike still being built or yet to be built. Purchasing a pre-order bike will "lock in" your order for the exact bike, color, equipment accessories, months before they will be available online for immediate delivery.
At time of order you will be issued an "expected ship date". This is NOT a guarantee but more of an approximation date. If it meets with your approval go ahead and place your order.
Once your order arrives at our Quality Control and Fulfillment Facility in Orange County, California, USA, and passes it's Quality Control, it is OK'd for shipping and on its way to your door.
The SMALL PRINT:
Your money is REFUNDABLE* with the exception of a NON-Refundable $50 Administrative Fee for Pre-order Cancellations.
Fully Paid Pre-Orders can take 120+ days (usually less than 60days) to arrive at your door from time of order - expected ship dates given before purchase.
ONLY REGISTERED CUSTOMERS CAN PRE-ORDER BIKES - SIGN UP TO REGISTER YOUR ACCOUNT