ION Electric Bicycles

Terms and conditions of use

SHIPPING

All new bikes ordered online from this store ship for $99.95 FLAT RATE to the lower 48 States including up to FULL AMOUNT of shipping damage insurance.  Shipped to your door or favorite bike shop for assembly and adjustments.

SHIPPING ON DISCOUNTED NEW BIKES
Discounted bikes ship for $200 Flat Rate Each to the lower 48 States, includes insurance.
Shipped to your door or favorite bike shop for assembly and adjustments.

Damaged During Shipping:
Shipping Companies do their best to deliver our products free of damage. We take extra precaution by adding extra strong boxes, soft packing materials and fully insuring the bikes we ship. We offer optional insurance for all our products. Should any of your products received from us become damaged during shipping - immediately contact our customer service either by phone or reply to any of your order emails - no worries.

Shipping returns are the responsibility of the customer unless otherwise specified.

Returning a  Bike:Buyers Remorse?
No Problem, as long as you do not open the box. 
Only brand new - unused - never assembled - never taken out of the box - bicycles can be returned. If the inner seal is broken the bike CAN NOT be returned the sale is final.

ALL returns are charged $250 flat fee plus a 20% repacking/restocking fee.
Bikes must be insured for full value during shipping.
All Refunds are subject to 4.5% administrative fee.

Any item to be returned must have a Return Shipping Label issued first.
Contact : Customer Service by phone or email.

Commercial use orders have a limited warranty of 6 months for all parts and service including battery, electrical system, frame, wheels and all other parts that make up the whole bike.

ONLINE ORDERS

Online orders are processed in the order they are received. After hours and weekends are processed the following business day. Shipping Dates and Schedules are available by contacting our customer support. All orders are reviewed by a live operator before shipping.

We accept cash/money orders, check & credit cards.

Make checks and money orders payable to : ABS ENTERPRISES

We reserve the right to make website updates without notice. 

User Responsibility

It is the purchasers sole responsibility to ensure that the bike is assembled correctly either by the buyer or a local bike shop that is capable of correct and safe assembly.

It is the purchasers sole responsibility to ensure that the bike is in safe working order each and every time the bike is ridden. 

The purchaser/buyer/user, rider or passenger of a Ion Electric Bicycle agrees to hereby release, hold-harmless and waive all claims against, ABS Enterprises, Ion Electric Bicycles, their employees, officers, owners, directors, agents and any other subsidiaries. This includes any and all losses, lawsuits, liabilities, damages, costs or expenses (including but not limited to reasonable attorneys' fees and other litigation costs and expenses) incurred by any party while using any ION Electric Bicycle and All bicycles purchased from this website.

All sales are final.

Copyright - Ion Electric Bicycles